Support Center

If you are experiencing a medical emergency, please call 911 immediately. For non-emergency medical concerns, contact your physician directly.

Welcome to Emano Flow Support.

Whether you’re a patient, provider, billing specialist, or clinic administrator, you’ll find the resources and assistance you need to get the most out of Emano Flow.

Before contacting Support, please review the FAQs below to see if you can resolve your issue. We strive to respond to all support requests within 1 business day.
We accept patient and clinic support requests via phone or email.
Phone: (541) 434-4414

Email: support@emanometrics.com
Patient Support

Patient FAQs

Why can’t I log in?
My recordings aren’t uploading. What can I do?
I’m seeing a notification after I urinate that there was poor audio quality. What can I do?
Where should I put my phone while recording?
When should I start and stop recording?
Where can I use Emano Flow?
Can I use a urinal for my recordings?
How many urinations should I record?
What happens if I miss a single urination? Or even a full day?